Managing Director's Message

Dear Valued Customers,

Tsuguo Kishida, Managing Director,
SHIMADZU (Asia Pacific) Pte. Ltd.

Shimadzu believes in total customer satisfaction. Every Shimadzu instrument sold is backed up by our strong after-sales support team. Be it service support, or application support, we are always striving to meet the demands of every customer. For without the customer, there will be no Shimadzu.

Our customer support centre primarily provides application support and continuous training for our valued customers. Our team of experienced chemists are dedicated to solving customers' application problems and designing training courses that suit the demands of our customers. For Shimadzu believes that every customer must be fully trained to get the best out of the Shimadzu instrument purchased. Customers can choose from a variety of courses designed to suit different competency levels. Our course contents are also constantly reviewed to meet the ever-changing analytical environment.

Our customer support center will continue to improve to meet the requirements of customers. We trust that the training courses planned will be helpful to you.

Yours Sincerely,