Shimadzu Asia Pacific's customer support centre, the largest in Asia is equipped with a laboratory, furnished with a wide range of fully functional analytical instruments, dedicated training rooms and preparative laboratories for sample pre-treatment work. The team of well-trained application chemists focus on specific needs of customers through training sessions on operating the instrument, its maintenance and method developments. Our Customer Support Centre trains over 1000 chemists annually.

Beside this, the company also has a Technical Support Centre made up of a strong team of dedicated engineers, providing a comprehensive and prompt after sales support to its network of distributors and valued customers.