Careers at Shimadzu

Senior Product Specialist - LCMS

  • Full-Time
  • Hybrid
  • Singapore

About The Job

Overview

We are looking for a knowledgeable and motivated LCMS (Liquid Chromatography Mass Spectrometry) Product Specialist to join our team. The chosen candidate will be responsible for providing technical and scientific expertise related to our LCMS products [including Single Quadrupole, Triple Quadrupole & QTOF] in ASEAN & South Asia [including India] region. You will also be responsible for troubleshooting technical issues and collaborating with different departments to ensure the highest level of customer satisfaction.

Job Description

• To support the local sales team and distributors in ASEAN & South Asia [including India] region for all LCMS [including Single Quadrupole, Triple Quadrupole & QTOF] related sales and product lines.

• To conduct regular sales training & educate the sales staff with adequate knowledge about products, markets, and applications.

• Collaborate with the sales team to identify potential business opportunities and to develop effective strategies for product promotion.

• Troubleshoot technical issues relating to LCMS products and provide timely solutions.

• Keep up to date with the latest scientific research and advancements in LCMS technology.

• Work closely with the product development team in Japan HQ to provide insights in product improvements and new product development.

• Keep Improving professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Requirements

• Master’s Degree or bachelor’s degree in Analytical Chemistry, Biochemistry, or any life sciences

• Proven hands-on experience, minimum 5 years in LCMS Triple Quadrupole/QTOF/Single Quadrupole technologies is required.

• Experience in marketing/ product management will be an advantage.

• Experience in MALDI-TOF, GCMS/MS will be an advantage.

• Strong analytical and problem-solving skills.

• Excellent communication and collaboration abilities to work closely with various internal and external stakeholders • Must be willing to travel in ASEAN and South Asia region.

We regret that only shortlisted candidates will be contacted.


Quality Assurance Specialist

  • Full-Time
  • Hybrid
  • Singapore

About The Job

Overview

We are seeking a suitable individual to manage QA processes in a software development environment. We are NOT seeking a QA test engineer to do the actual software testing. Nevertheless, prior experience in software testing will be a distinct advantage.

Job Description

Software Development Process Implementation

• Review and update the existing documents of software development process.

• Finalize QA process for software development (ie in-house & outsourced projects).

• Implement the established QA process among the software development team.

• Communicate with headquarters QA Department to determine a process of global software quality assurance.

Software Development Process Audit

• Audit the software development process and encourage adherence to it.

• Communicate with headquarters QA department to assure the software product quality developed inhouse and outsourced.

Software Quality Assurance

1. Manage the software develop QA activities.

2. Assure the developed software quality:

• review a test plan.

• review a test case.

• review the test results.

• analyze software bugs/quality and consider a countermeasure.

• review the documents including the software manual.

• create a report to summarize QA results and assure the software quality.

Others

1. Prepare, review and submit the response for Vendor Assessment requests received from clients.

2. Liaise with headquarters to obtain the necessary information and documents.

3. Participate in vendor audits to provide response to client queries (online and onsite).

Requirements

1. Bachelor's degree in science, computer science and engineering.

2. At least five years of experience working in QA department in different QA roles.

3. Work experience in software development environment will be a distinct advantage.

4. Knowledge and implementation experience of ISO 9001, ISO 13485 guidelines in any kind of organization.

5. Knowledge of QA process in Agile and Waterfall development styles will be an advantage.

6. Good knowledge of software systems in regulated industries such as Pharmaceuticals, Medical, etc will be desirable.

7. In-depth knowledge of quality management system (QMS) procedures.

8. Outstanding problem-solving, decision-making skills and able to work independently.

9. Strong analytical and organizational skills.

10. Excellent communication skills in English (verbal and written) with clients, internal and external stakeholders including Japanese.

11. Knowledge of Good Documentation Practices and related experience.

12. Knowledge (at least conversant) of Japanese language will be a distinct advantage.



We regret that only shortlisted candidates will be contacted.


Regional Service Engineer

  • Full-Time
  • On-Site
  • Singapore

About The Job

Job Description

• Responsible for installation, maintenance, troubleshooting and repairing of MALDI and TOF systems.

• Manage technical service matters including but limited to warranty claims from customers.

• Provide technical solutions and expertise to support regional partners' engineers via both onsite and remote modes.

• Other duties as assigned.

Requirements

• Diploma or bachelor's degree in electronic and electrical engineering or equivalent.

• At least one year of experience in regional technical support role.

• Must be able travel in the Asia Pacific region.

• Must have ownership, self-initiative & pro-active attitude towards work.

• Possess logical thinking skills which are essential for technical troubleshooting.

• Good communication and presentation skills.

• Good co-ordination skills with both internal and external parties.

• Familiarity with remote technical support is desirable.

• Prior experience with Mass Spectrometry (MS) or Time of Flight (TOF) will be a distinct advantage.



We regret that only shortlisted candidates will be contacted.