Privacy Policy

Published: July 27, 2004

Revised: April 19, 2005

Revised: July 13, 2005

Revised: June 11, 2007

Revised: July 17, 2020

Revised: February 11, 2022

Personal Information Protection Policy

Shimadzu (Asia Pacific) Pte. Ltd. (hereafter referred to as "Shimadzu") recognises the importance of personal information, and we consider it our obligation to properly protect personal information that we may acquire. Shimadzu addresses this obligation by adhering to the following policies.

1. Management of Personal Information

A. Shimadzu does not disclose personal information to third parties, except in the following instances:

When permission has been explicitly granted by the individual.

When Shimadzu shares the personal information with third parties as described in this Personal Information Protection Policy.

When it is required to meet legal and regulatory requirements including providing assistance in law enforcement by a court of law, judicial and other government agencies.

B. When personal information is consigned to a third party, appropriate supervision implemented through contractual obligation, etc. ensures that there is no leakage or re-offering of the entrusted information.

C. Shimadzu will retain personal information as long as there is a business or legal need.

2. Handling of Personal Information

A. Personal information received in the normal course of business, such as from business cards, etc, or from the internet including, but not limited to social networking services, online stores, and e-commerce platforms, official journals, government records, etc., and personal information obtained from inquiries, applications for documents requests, seminars, etc., whether in person, by phone or through electronic communication, will be used when it is necessary to contact you directly. It may also be used for product guidance and services, as well as for surveys.

3. Personal Information Sharing between Shimadzu Group Businesses and Representatives

A. Personal information acquired by Shimadzu group businesses may be shared among Shimadzu subsidiaries and representative agencies. In addition, personal information acquired from cooperative enterprises (including vendors, contract manufacturers, various service providers, etc.) may also be shared with Shimadzu subsidiaries. For details, refer to (Scope of Personal Information Shared)

B. Shimadzu will ensure that overseas organisations it work with observe confidentiality and data protection obligations.

4. Protection

A. Shimadzu will protect personal information by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure or similar risks.

5. Contacts for Inquiries Regarding Personal Information

A. Contact information regarding personal information usage confirmation, disclosure, correction, addition, deletion, cessation of offering, and complaints, etc, are as noted below.


79 Science Park Drive, #02-01/08, Cintech IV
Singapore Science Park 1, Singapore 118264
Tel: +(65) 6778-6280, Fax: +(65) 6779-2935

B. Inquiries will be limited to the individual in question only, or an authorised representative of the individual. Further confirmation may be required that the individual or the individual's representative making the inquiry is the one whose information is in question.

6. Cookies

A. There are specific areas of our website(s) that use a programming function known as 'cookies', which record information about your visit to our website on your hard drive. This is NOT considered a security risk, and only records information that you provide us. This information is NOT available to other websites. It is uniquely yours and can only be read by the server that gave it to you.

Changes to the Privacy Statement

All material changes to our Privacy Policy and practices is subject to change without notice, and will be posted on this page. The revision date shown at the top of the page will be updated accordingly.